Tharam Call Centers, provides its clients with professional and affordable remote service and sales support. We do this by taking our staff through psychometric testing, attitude management and extensive skills training. Our telesales outsourcing services target interaction with potential customers for "prospecting" i.e. either for generating interest in products and services, or to up-sell and cross-sell to an existing customer base or to complete the sales process on-line.

Telemarketing is one of the key services offered through its highly sophisticated call centers. Telemarketing services extends beyond answering user's questions. In addition to assisting the customer in their business, our dedicated customer care group will also track, report, and identify any on going operational problems, update user guides etc. Whether it be mass or target marketing,cost effectively depends on ability of tele-service representative (TSR) to make more calls, more sales and convert more enquiries faster and with fewer busy lines.

Lead Generation is an essential business process that facilitates consistent acquisition of long-term clients through the design, production and placement of media messages through optimal media channels. Lead generation is a win-win for both the buyer and seller. A buyer is able to request information from several businesses that offer the product or service that they are looking for and the seller is given the opportunity to pitch their product or service to someone who has given them permission. Our Lead generation has become popular with businesses because it enables a business to:

Tharam, a trusted name in the BPO/call center industry, has substantial experience in serving some of the major global credit card companies. From welcome calls to application processing and verification, new customer acquisition to balance transfers and collection - our services include a complete suite of routine and crucial tasks designed to optimize customer interaction, increase sales and much more. Tharam, delivers end-to-end, integrated BPO solutions and aims for leadership slots in the credit card market.